{"id":957,"date":"2022-12-09T05:09:16","date_gmt":"2022-12-09T05:09:16","guid":{"rendered":"https:\/\/diwalipalace.nl\/wordpress\/?page_id=957"},"modified":"2022-12-09T05:09:16","modified_gmt":"2022-12-09T05:09:16","slug":"faq","status":"publish","type":"page","link":"https:\/\/diwalipalace.nl\/nl\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Frequently Asked Questions<\/span><\/h1>

\u00a0<\/h3>

How do I Make a regular Table Booking?<\/strong><\/h5>

It’s a piece of cake – once you’ve found\u00a0your preferred restaurant simply select your Date\u00a0and Time required,\u00a0and then so long as\u00a0we have an email address and phone number\u00a0your booking is instantly confirmed the minute you hit “Book”<\/p>

\u00a0<\/h3>

How do I book a\u00a0Bookable-Special?<\/strong><\/h5>

It’s quick and easy\u00a0– once you’ve found\u00a0your preferred restaurant special, simply click ‘Book Special’ then select a date when its available, then the time, and then so long as\u00a0we have an email address and phone number\u00a0your booking is instantly confirmed the minute you hit “Book”<\/p>

\u00a0<\/h3>

How can I\u00a0be certain my booking’s been received?<\/strong><\/h5>

We’ll send an instant confirmation email to the address used in your booking. If you book more than a day ahead,\u00a0we’ll also send a reminder 24 hours before your booking is due. You can reconfirm your booking using a link\u00a0in your reminder email.<\/p>

\u00a0<\/h3>

What happens if I don’t reconfirm my booking?<\/strong><\/h5>

Don’t worry,\u00a0your restaurant will still hold your booking without a reconfirmation.<\/p>

\u00a0<\/h3>

I’m sure I’ve booked, but I haven’t had confirmation – what now?<\/strong><\/h5>

We will always send you an automated confirmation when your booking\u00a0is confirmed at the restaurant. If you haven’t received a confirmation, please start the process again. If you continue to have an issue please give us a call on\u00a009 928 6079 during business hours or drop us a line at\u00a0info@restauranthub.co.nz\u00a0and we’ll be in touch to resolve the issue.<\/p>

\u00a0<\/h3>

What happens if I’m running late?<\/strong><\/h5>

Call the restaurant.\u00a0Every restaurant is different, but most will hold a booking for at least twenty minutes before reassigning your table.\u00a0<\/p>

\u00a0<\/h3>

What happens if I get to the restaurant and they don’t have my booking?<\/strong><\/h5>

Restaurant Hub restaurants are committed to honour any confirmed bookings we have generated. For added peace of mind you should always reconfirm your booking using the the link included in your reminder email, and it’s also a good idea to take your confirmation email with you.\u00a0<\/em><\/p>

\u00a0<\/h3>
How do I\u00a0cancel a booking?<\/strong><\/h5>

To help our restaurants manage their sittings\u00a0we ask our diners\u00a0to give at least 24 hours’ notice of any cancellations. You can do this by calling your restaurant direct.<\/p>

If you need to cancel less than 24 hours before your dinner date\u00a0you can use\u00a0the cancellation link within your reminder email (sent 24 hours before your reservation time). We also encourage our diners\u00a0to follow this up with a call direct to the restaurant.<\/p>

To amend a booking please call the restaurant direct, again endeavouring to give at least 24 hours’ notice.<\/p>

\u00a0<\/h3>

Why do you need my email address?<\/strong><\/h5>

All Restaurant Hub bookings are automatically confirmed via email. Without an address to send the confirmation to the booking can’t be accepted. We’ll also use your email address to\u00a0send reminders for any bookings made more than 24 hours in advance of your dining date.\u00a0<\/p>

\u00a0<\/h3>

How much do I have to pay for my booking?<\/strong><\/h5>

Absolutely nothing! All bookings made through Restaurant Hub are free to the consumer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-957","page","type-page","status-publish","hentry","entry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/diwalipalace.nl\/nl\/wp-json\/wp\/v2\/pages\/957","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/diwalipalace.nl\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/diwalipalace.nl\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/diwalipalace.nl\/nl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/diwalipalace.nl\/nl\/wp-json\/wp\/v2\/comments?post=957"}],"version-history":[{"count":1,"href":"https:\/\/diwalipalace.nl\/nl\/wp-json\/wp\/v2\/pages\/957\/revisions"}],"predecessor-version":[{"id":958,"href":"https:\/\/diwalipalace.nl\/nl\/wp-json\/wp\/v2\/pages\/957\/revisions\/958"}],"wp:attachment":[{"href":"https:\/\/diwalipalace.nl\/nl\/wp-json\/wp\/v2\/media?parent=957"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}